These controversies concerning the relationships amid citizenship pressure, OCBs and CCBs could be due to ways in which OCBs are measured. During the literature, OCBs have normally been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are struggling to discover the behavioural motivations underlying OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4